Walk InSide My Business | FAQ’s
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How can Google Street View help my Business?

They say a picture is worth a thousand words. When potential customers search for your business by name on Google, they will see high quality images displayed directly on the search results page. These panoramic images will also be published on Google Search, Google Maps and other Google properties and give your customers a better sense of the layout, decor and beauty of your business interior. Using easy-to-use HTML snippets, you can also link to these images from your own business website, attracting potential customers who visit your website too.

What will you do that I can't do myself?

Because we certified by Google we’re are able to upload images to Google’s processing pipelines using sophisticated image stitching, HDR, image matching and other technologies to produce Google Street View imagery that can display on Google Search. We’ve had extensive training from Google to take high quality photos of building interiors, working with common challenges such as low lighting and tight spaces.

What's the cost?

It depends on the size of your premises, but it’s affordable for everyone. There’s a very economical one-off charge for us to visit and create the images and upload them to Google. There is no recurring charge at all and we encourage you the share the images on your web site and on social media. Request a quote today.

How long will the image capture take?

Typically about an hour, smaller businesses may take half an hour. For larger businesses it could take a few hours.

How long does it take to publish the imagery to Google?

Typically it takes a few days for us to process and publish the images.

What if I don't have a Google listing?

Don’t worry. If you don’t already have a Google listing page for your business we’ll create it for you. If you already have one we’ll fix any inaccuracies.

Can I use these images on my business website?

Absolutely. We encourage you to share the walk-through experience of your business with your customers. We’ll send a simple script to allow you to embed an interactive tour on your website. If you’re looking for more customised solutions such as a navigable floor plan or hotspots that allow users to click to book a table or buy a product, our enhanced tours could be the answer.

Can I have a repeat photoshoot?

Yes. You can request an update at any time to highlight new merchandise or to promote seasonal decor or just to keep the tour up to date in your timescale.

What do I need to do to prepare my business ahead of your visit?

You’ll want your business to look its best so you are welcome to clean and tidy things up prior to the image capture. The goal is to show customers what they can expect to see when they visit your business.

Which areas of my business will be photographed?

We usually cover the exterior of your main entrance, connected to Google Street View if possible, and interior customer-facing areas of your business. You can let us know what areas of your businesses you would like to highlight, or exclude from the shoot.

Will the photoshoot disrupt my business operations?

No, we’re sensitive to your needs of your business and your customers. We’ll work around your schedule to ensure that photos are taken at a convenient time and we’ll keep out of the way of customers.

Will people be included in the images?

We want to keep the focus of the photos on the inside of your business so we aim to have few people in the shots. During the shoot we can provide a sign to alert customers and employees if you wish. As the business owner it would be your responsibility to notify your employees and customers that the photoshoot is taking place if you feel that’s necessary.

What about privacy and legal compliance?

We’ll typically use Google’s state-of-the-art blurring technology to hide faces and car registration numbers. At any time you may request additional blurring or, if necessary, complete removal of images through Google’s Report a Problem link at either the bottom of the panoramic image, or within your Google My Business control panel.

Can I review the images after they are taken and before they go live on Google?

Because the technology takes hundreds of individual images that need considerable processing before publication to produce the attractive ‘walk-through’ experience, you will not usually be able to preview the images before they’re published.

Can I blur the images or take down all images from my business listing?

Yes, if you see a major issue you can ask us to blur some areas in each of the panoramic images. To request blurring or removal click on the “Report a Problem” link on the specific images where you see issues and provide the requested information.